Welcome and thank you for placing your trust in Bella Blu to provide you with a safe and healthy home away from home. Bella Blu is focused on the health and safety of our guests as well as our staff.
With your health and well-being in mind, Bella Blu has implemented heightened safety and cleanliness standards at our resort.
We have revised our check-in process to minimize your contact with Bella Blu personnel. To eliminate the need to visit our office upon check-in, the final payment for your stay will now be run on the day of your check-in utilizing the credit card on file.
Once you arrive at the resort, Bella Blu will continue to assist with taking your bags to your condo unit. To protect yourself and our staff, Bella Blu personnel will wear the required PPE (face mask and gloves) when handling your luggage. At all times, we will practice social distancing by ensuring a safe distance for interactions.
Our cleaning procedures have been enhanced to disinfect everything you will touch. Every key and key tag is disinfected and sanitized with the recommended cleaning solutions. Bella Blu has hand sanitizing stations outside of its office, on the ground floor of each building as well as by the pool area. We recommend that these are utilized to help minimize the spread of germs.
Well-Being of our Staff
Bella Blu focuses on the well-being of our staff – ensuring they are healthy. Bella Blu personnel have attended wellness and safety training and we have stressed the importance of wellness and strict adherence to our safety protocols.
Bella Blu recognizes that a significant amount of your time with us will be spent in your condo unit. Prior to your stay, your condo unit will be sanitized, and thoroughly inspected. All aspects of the condo unit will be cleaned with the recommended solutions. This includes door handles, light switches, air conditioner remotes, hangers, televisions and television remotes, alarm clocks, coffee makers, pots and pans, dishes, telephone, kitchen and bathroom counters, sinks and fixture handles and any other touch point that may not be mentioned. All these contact areas will have been cleaned with a focus on your safety. All linens will have been laundered with the recommended solutions.
Housekeeping services are available during your stay. The same procedures will be utilized for your safety. Room attendants will wear gloves and masks to ensure your safety as well as theirs.
Bella Blu Cares
We want you to know that we genuinely care about you, your family, and your health – Bella Blu is a resort that cares about one another. We stand ready to provide you a safe, clean home away from home. As a small gesture of our care, we have placed a complimentary PPE Welcome Bag in the condo unit for your use.
Thank you for the privilege of sharing our Bella Blu with you. Stay healthy. Stay well.
All our best.
The Management at Bella Blu